Segmento OY

Headline

Segmento turns customer insights into business strategy -using proven, strategic segmentation models based on qualitative customer research &analytics

Description

Segmento develops strategic segmentation models based on qualitative customer research and analytics, helping us turn customer insights into effective sales and marketing strategies for clients. We engage employees and customers to cocreate value-added, fascinating products, services and experiences  – creating customer-oriented product and service development.

Services:

We have delivered our services to companies from various industries: telecom, health, transportation, travel, entertainment, media & publishing, retail, food, gaming, learning, universities, real estate, fashion and energy.

Skills include:

Statistics, predictive modelling, qualitative research, coaching and workshop facilitation
Academic qualifications: PhD in Economics (relationship marketing, service innovations)

Additional information:

Certified facilitator of LEGO® SERIOUS PLAY® method and materials
Awards: Outstanding Reviewer 2016 Robert Johnston Award (Journal of Service Management)

Service offering

Industries

  • Energy
  • Engineering services
  • Healthcare Pharmaceuticals and Life Science
  • ICT
  • Infrastructure and Construction
  • Manufacturing
  • Medical devices and equipment
  • Retail and Consumer products
  • Textile Fashion and Lifestyle
  • Travel and Tourism
  • Transport Logistics and Supply Chain

Skills

  • General business support
  • Market intelligence research and analysis
  • Marketing and communications

Country of specialization

  • Finland
  • Sweden

Focus regions

  • EMEA / Europe

Languages

  • English
  • Finnish
  • Swedish

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Business member organisation

The Finnish Service Alliance (FSA); Suomen yrittäjät, ASML – Data and Marketing Association of Finland; Esomar World Research

Location

Finland
02401 Kirkkonummi
P.O.Box 42,
02401 Kirkkonummi